Your privacy is very important to us

We take great care in protecting your privacy and the information you provide whilst working with us.

The purpose of this policy is to give you a clear explanation about how ORIS and ACPS Automotive collects and uses the personal data you provide to us and that we collect. We ensure that we use your information in accordance with all applicable laws concerning the protection of your personal data.

Last updated: December 2022

Privacy policy

We are pleased that you are visiting our website and thank you for your interest. Data protection enjoys a high priority in our company. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

Operator within the meaning of the General Data Protection Regulation (GDPR):

ACPS Automotive Services GmbH – Advanced Carrier and Protection Systems
Regioparkring 1
41199 Mönchengladbach
Tel.: +49 2166 943 980-0
Fax: +49 2166 943 980-100

Data Protection Officer

We have appointed a data protection officer for our company.
You can reach him or her as follows:

TÜV SÜD Akademie GmbH
Westendstraße 160
DE-80339 München

1. Collection of general information

When you access our website, information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to continuously optimise our website and its technical platform.

2. Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. Through this, we automatically receive certain data such as IP address, browser used, operating system about your computer and your connection to the Internet.
Cookies cannot be used to run programs or deliver viruses to a computer. We use the information contained in cookies to facilitate your navigation and to enable the correct display of our web pages.
Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. You can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

3. SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

4. Registration on our website

When registering for the use of personalised services, some personal data is collected from you, such as name, address, contact and communication data. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. To contact us in this context, please use the contact details of our data protection officer given at the beginning of this data protection declaration.

5. E-Mail newsletter

As a registered trading partner, we will send you various e-mail newsletters containing information that is important for you in your cooperation with our company. These are not promotional newsletters. The legal basis for the processing of your data is our legitimate interest in a smooth cooperation with our trading partners according to art. 6 (1) lit. f) GDPR. You can unsubscribe from the newsletter at any time. To do so, simply use the unsubscribe link contained in each newsletter or send us an e-mail to
For technical reasons, we record the following personal data of our e-mail recipients when sending e-mails:
• Date and time when the recipient received an e-mail
• Identification of whether a recipient has opened an e-mail
• Identification of whether a recipient has clicked on any link in the e-mail.
We only use the above database entries to check that our e-mails are delivered correctly. We do not perform any analyses of the recipients’ personal data or their behaviour (“profiling”).

6. Contact form

If you contact us by e-mail or contact form, the information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions. This data will not be passed on to third parties without your consent.

7. Legal basis of the processing

The legal basis for processing operations in which we obtain consent for a specific processing purpose is art. 6 (1) lit. a) GDPR. If the processing of personal data is necessary for the implementation of a contractual relationship, art. 6 (1) lit. b) GDPR forms the required legal basis. If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as in the area of tax law, the processing is based on art. 6 (1) lit. c) GDPR.
In some circumstances, the processing of personal data might become necessary in order to protect the vital interests of the data subject or another natural person. In this case, article 6(1)(d) of the GDPR would be the legal basis for the processing.
Processing operations may also be based on art. 6 (1) lit. f) GDPR, if applicable. This is the case if the processing of your personal data by us is based on a legitimate interest of our company or a third party.

8. Deletion or blocking of the data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

9. Data protection in applications and the application process

We collect and process the personal data of applicants for the purpose of processing the application procedure. This processing may also take place electronically. If an employment contract with an applicant results from the application process, we store the data transmitted to us for the purpose of processing the employment relationship in compliance with the statutory provisions. If the application does not result in the applicant being employed, we will delete the application documents no later than three months after informing the applicant of the rejection, provided that no other legitimate interests of our company oppose deletion.

10. Automated decision making

We do not carry out any automatic decision-making or so-called “profiling” with your data processed by us.

11. Use of Matomo

On this website, data is collected and stored using the web analysis service software Matomo (, a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, based on our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes in accordance with art. 6 (1) lit. f) GDPR. Pseudonymised user profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose.

12. Use of Google Maps

We use Google Maps on our website. Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Ireland is responsible for Google Maps. With the help of Google Maps, we can show you the location of our company on a map and offer you the possibility to easily and conveniently create a route from any starting point to our company.
The legal basis for the data processing is your consent in accordance with art. 6 (1) lit. a) GDPR. You can revoke this consent at any time with effect for the future.
By using Google Maps, data is transferred to Google and stored on Google servers, some of which are also located outside the European Economic Area (EEA). This information includes the search terms entered, your IP address and also the latitude and longitude coordinates. When using the route planner, the start and destination addresses entered are also stored.
Google sets at least one cookie in your browser, which stores data about your user behaviour. To our knowledge, Google uses this data primarily to optimise its own services and to provide you with individual, personalised advertising. You can find more information about Google’s data protection here:

13. Use of Vimeo

We have integrated the Vimeo Video service on our website. Vimeo Video is a component of the video platform Vimeo LLC, 555 W 18th St, New York, New York 10011, USA. On this platform, users upload videos, share them over the Internet and receive detailed statistics on the views of their videos.
Vimeo Video enables us to integrate videos stored on the Vimeo platform into our website. For this purpose, Vimeo Video uses cookies and other browser technologies to evaluate user behaviour, recognise users and create user profiles. When our website is accessed, a connection is established to the Vimeo servers in the USA. The use of the service is based on our legitimate interest in a high-performance and attractive presentation of video content on our website in accordance with art. 6 (1) lit. f) GDPR.

14. Use of the TecAlliance product catalogue

This website uses a plug-in from TecAlliance GmbH, Steinheilstr. 10, 85737 Ismaning, with which you can research suitable accessories from ACPS Automotive Services GmbH for your vehicle. The plug-in automatically redirects you to the page. TecAlliance processes your IP address here. TecAlliance GmbH is responsible for the further processing of your data when using the catalogue. You can find more details on this in the privacy policy of the TecAlliance website at

15. Social media

We also operate various social media channels in addition to this website. We currently have presences on Facebook, YouTube, LinkedIn and Twitter. You can reach our pages there via the corresponding buttons on our website. We expressly point out that you use these pages and their functions on your own responsibility.
When you visit our presence on the aforementioned platforms, personal data may be transmitted to and processed by the operator of the respective platform, e.g. IP address, processor type used and browser version including plug-ins. The data collected about you in this context will be processed by the provider of the social media and may also be transferred to countries outside the European Economic Area (EEA).
If you are logged in with your personal user account while visiting such a website, the operator can assign the visit to your account. If you wish to avoid this, you should log out from the operator of the respective platform before visiting our online presence there or deactivate the “stay logged in” function, delete the cookies present on your device and close and restart your browser.
The purpose and scope of the data collection and the further processing and use of the data by the operator of the respective platform as well as your rights in this regard and setting options for protecting your privacy can be found in the respective data protection notices:
We do not collect or process any further data from your use of our presence on the corresponding social media platforms.

16. Your rights to information, correction, blocking, deletion and objection

You have the right to obtain information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked or, apart from the prescribed data storage for business processing, deleted. To do so, please contact our data protection officer by sending an e-mail to
In order that a blocking of data can be taken into account at any time, this data must be kept in a blocking file for control purposes. You can also request the deletion of the data if there is no legal obligation to archive it. If such an obligation exists, we will block your data upon request.
You have the right to revoke your consent to the processing of personal data at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. You can make changes or revoke consent with effect for the future by notifying us accordingly by e-mail to
We have a statutory comment period of four weeks for processing your request, which can be extended by a further four weeks in exceptional cases. We aim to process your request in full within the first four weeks of receiving it. Please note that due to legal storage periods, we may still be obliged to store certain of your personal data even after a request for deletion has been made.
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your place of residence, your place of work or the place of the alleged violation, without prejudice to any other administrative or judicial remedy.
The supervisory authority for data protection responsible for us is the
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
PO Box 20 04 44
DE-40102 Düsseldorf
Tel.: +49 211 38424-0
Fax: +49 211 38424-10

17. Amendment of our data protection provisions

We reserve the right to adapt this data protection declaration if necessary so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

Mönchengladbach, December 2022