We are pleased that you are visiting our website and thank you for your interest. Below, we explain how we handle your personal data when you use our website. Personal data means any information that can be used to identify you personally.

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is

ACPS Automotive Services GmbH
Regioparkring 1
41199 Mönchengladbach
Germany
Tel.: +49 2166 943 980-0
Fax: +49 2166 943 980-100
Email: info.services@acps-automotive.com
Website: www.oris-automotive.com

The controller has appointed a data protection officer, who can be contacted as follows:

TÜV SÜD Akademie GmbH
Westendstraße 160
80339 München
Email: datenschutz-mg@acps-automotive.com

When you use our website for information purposes only, without registering or otherwise providing us with information, we collect only the data that your browser transmits to the website server (known as ‘server log files’). When you access our website, we collect the following data, which we need for technical reasons to display the website to you:

• The page of our website visited
• Date and time of access
• Amount of data transmitted in bytes
• Source/referral from which you reached the page
• Browser used
• Operating system used
• IP address used (in anonymised form, where applicable)

Processing is carried out under Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not disclosed or used for any other purpose. However, we reserve the right to review server log files retrospectively if there are specific indications of unlawful use.

For security reasons and to protect the transmission of personal data and other confidential content (such as orders or enquiries sent to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by ‘https://’ and the padlock symbol in your browser’s address bar.

Subscribing to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Any additional information is voluntary and is used to address you personally. We use the ‘double opt-in’ procedure for newsletter subscriptions. This ensures that you receive newsletters only after you have expressly confirmed your consent to receiving them by clicking a verification link sent to the email address provided.

By activating the confirmation link, you give your consent to the use of your personal data under Art. 6(1)(a) GDPR. We record the IP address assigned by your Internet Service Provider (ISP), together with the date and time of registration, so that any misuse of your email address can be traced at a later date. The data collected when you subscribe to the newsletter is used strictly for the specified purpose.

You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending an appropriate message to the controller named at the beginning of this policy. After you unsubscribe, your email address will be removed from our newsletter mailing list without delay, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law and explained in this policy.

Postal advertising

On the basis of our legitimate interest in personalised direct marketing, we reserve the right to store your first name, surname and postal address and, where we have received this additional information from you in the course of the contractual relationship, your title, academic degree, year of birth and professional, sector or business designation under Art. 6(1)(f) GDPR, and to use them to send you interesting offers and information about our products by post. You can object to our storing and using your data for this purpose at any time.

General information

Where necessary to perform the contract for delivery and payment purposes, the personal data we collect is disclosed to the commissioned transport company and financial institution under Art. 6(1)(b) GDPR.

If, under a corresponding contract, we are required to provide you with updates for goods with digital elements or digital products, we process the contact details you provide when placing your order (name, address and email address) to inform you personally of forthcoming updates within the statutory period, by an appropriate means of communication (for example, post or email), as part of our statutory information obligations under Art. 6(1)(c) GDPR. Your contact details are used strictly for notifications about updates we are required to provide and are processed for this purpose only to the extent necessary for the relevant notification.

We also work with the following service provider(s) to process your order. They assist us with performing all or part of the contracts concluded. Certain personal data is transmitted to these service providers in accordance with the information below.

Disclosure of personal data to shipping service providers:

DACHSER SE: 

We use the following transport service provider: DACHSER SE, Logistikzentrum München, European Logistics, Zamilastraße 11,81677 München, Germany

Under Art. 6(1)(a) GDPR, we disclose your email address and/or telephone number to the provider before delivery to arrange a delivery date or notify you of delivery, provided that you have given your express consent during the ordering process. Otherwise, we disclose only the recipient’s name and delivery address to the provider for delivery purposes under Art. 6(1)(b) GDPR. Data is disclosed only to the extent necessary to deliver the goods. In this case, it is not possible to arrange a delivery date with the provider in advance or provide a delivery notification.

Consent may be withdrawn at any time with effect for the future by contacting the controller named above or the provider.

DHL: 

We use the following transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

Under Art. 6(1)(a) GDPR, we disclose your email address and/or telephone number to the provider before delivery to arrange a delivery date or notify you of delivery, provided that you have given your express consent during the ordering process. Otherwise, we disclose only the recipient’s name and delivery address to the provider for delivery purposes under Art. 6(1)(b) GDPR. Data is disclosed only to the extent necessary to deliver the goods. In this case, it is not possible to arrange a delivery date with the provider in advance or provide a delivery notification.

Consent may be withdrawn at any time with effect for the future by contacting the controller named above or the provider.

DHL Express:

We use the following transport service provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

Under Art. 6(1)(a) GDPR, we disclose your email address and/or telephone number to the provider before delivery to arrange a delivery date or notify you of delivery, provided that you have given your express consent during the ordering process. Otherwise, we disclose only the recipient’s name and delivery address to the provider for delivery purposes under Art. 6(1)(b) GDPR. Data is disclosed only to the extent necessary to deliver the goods. In this case, it is not possible to arrange a delivery date with the provider in advance or provide a delivery notification.

Consent may be withdrawn at any time with effect for the future by contacting the controller named above or the provider.

DPD:

We use the following transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

Under Art. 6(1)(a) GDPR, we disclose your email address and/or telephone number to the provider before delivery to arrange a delivery date or notify you of delivery, provided that you have given your express consent during the ordering process. Otherwise, we disclose only the recipient’s name and delivery address to the provider for delivery purposes under Art. 6(1)(b) GDPR. Data is disclosed only to the extent necessary to deliver the goods. In this case, it is not possible to arrange a delivery date with the provider in advance or provide a delivery notification.

Consent may be withdrawn at any time with effect for the future by contacting the controller named above or the provider.

GLS:

We use the following transport service provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany

Under Art. 6(1)(a) GDPR, we disclose your email address and/or telephone number to the provider before delivery to arrange a delivery date or notify you of delivery, provided that you have given your express consent during the ordering process. Otherwise, we disclose only the recipient’s name and delivery address to the provider for delivery purposes under Art. 6(1)(b) GDPR. Data is disclosed only to the extent necessary to deliver the goods. In this case, it is not possible to arrange a delivery date with the provider in advance or provide a delivery notification.

Consent may be withdrawn at any time with effect for the future by contacting the controller named above or the provider.

NOX Nachtexpress:

We use the following transport service provider: Innight Express Germany GmbH, Katzbergstr. 3, D-40764 Langenfeld, Germany

Under Art. 6(1)(a) GDPR, we disclose your email address and/or telephone number to the provider before delivery to arrange a delivery date or notify you of delivery, provided that you have given your express consent during the ordering process. Otherwise, we disclose only the recipient’s name and delivery address to the provider for delivery purposes under Art. 6(1)(b) GDPR. Data is disclosed only to the extent necessary to deliver the goods. In this case, it is not possible to arrange a delivery date with the provider in advance or provide a delivery notification.

Consent may be withdrawn at any time with effect for the future by contacting the controller named above or the provider.

Use of payment service providers:

Novalnet:

One or more online payment methods from the following provider are available on this website: Novalnet AG, Gutenbergstraße 7, 85748 Garching bei München , Germany

If you select a payment method offered by the provider under which you pay in advance (such as payment by credit card), the payment details you provide during the ordering process (including your name, address, bank and payment card information, currency and transaction number), together with information about the contents of your order, are disclosed to the provider under Art. 6(1)(b) GDPR. In this case, your data is disclosed solely to process payment with the provider and only to the extent necessary for that purpose.

If you select a payment method under which the provider provides a service in advance (such as payment on invoice, by instalments or by direct debit), you will also be asked during the ordering process to provide certain personal information (first name and surname, street, house number, postcode, town/city, date of birth, email address, telephone number and, where applicable, details of an alternative means of payment).

To safeguard our legitimate interest in establishing our customers’ ability to pay, we disclose this data to the provider for a credit check under Art. 6(1)(f) GDPR. Using the personal data you provide and additional data (such as your shopping basket, invoice amount, order history and payment experience), the provider assesses whether the payment option you selected can be granted in view of payment and/or bad debt risks.

In deciding on your application, the provider may consider its own internal criteria and identity and credit information from the following credit reference agencies under Art. 6(1)(f) GDPR:

• infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Germany Tel.: +49 (0)7221-5040-1000, Fax: -1001
• atriga GmbH, Pittlerstr. 47, 63225 Langen, Germany
• informa solution GmbH, Rheinstrasse 99, 76532 Baden-Baden, Germany

The credit report may contain probability values (‘scores’). Where scores form part of the result of a credit report, they are based on a scientifically recognised mathematical and statistical procedure. Address data, among other information, is used to calculate these scores.

You may object to this processing of your data at any time by contacting us or the provider. However, the provider may still be entitled to process your personal data where this is necessary to process payment in accordance with the contract.

Paypal:

One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method offered by the provider under which you pay in advance, the payment details you provide during the ordering process (including your name, address, bank and payment card information, currency and transaction number), together with information about the contents of your order, are disclosed to the provider under Art. 6(1)(b) GDPR. In this case, your data is disclosed solely to process payment with the provider and only to the extent necessary for that purpose.

If you select a payment method under which we provide a service in advance, you will also be asked during the ordering process to provide certain personal information (first name and surname, street, house number, postcode, town/city, date of birth, email address, telephone number and, where applicable, details of an alternative means of payment).

To safeguard our legitimate interest in establishing your ability to pay in such cases, we disclose this data to the provider for a credit check under Art. 6(1)(f) GDPR. Using the personal data you provide and additional data (such as your shopping basket, invoice amount, order history and payment experience), the provider assesses whether the payment option you selected can be granted in view of payment and/or bad debt risks.

The credit report may contain probability values (‘scores’). Where scores form part of the result of a credit report, they are based on a scientifically recognised mathematical and statistical procedure. Address data, among other information, is used to calculate these scores.

You may object to this processing of your data at any time by contacting us or the provider. However, the provider may still be entitled to process your personal data where this is necessary to process payment in accordance with the contract.

Youtube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

When you access a page on our website containing such a plugin, your browser establishes a direct connection to the provider’s servers to load the plugin. Certain information, including your IP address, is transmitted to the provider in this process.

When playback of embedded videos is started using the plugin, the provider also uses cookies to collect information about user behaviour, compile playback statistics and prevent misuse.

If you are logged into a user account with the provider when visiting our website, clicking a video will directly associate your data with your account. If you do not want your data to be associated with your account, you must log out before clicking the play button.

All of the processing described above, in particular the setting of cookies to read information from your device, takes place only if you have given us your express consent under Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Google Maps

As part of our dealer and workshop search, this website uses an online mapping service from the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’). The maps are technically displayed using the ‘Store Locator’ shop plugin from Net Inventors GmbH, which accesses the Google Maps interface.

Google Maps is a web service that displays interactive maps to present geographical information visually. Using this service shows you dealer and workshop locations near you and makes it easier to find directions.

When you access a page containing a Google Maps map, information about your use of our website (such as your IP address) is transmitted to and stored on Google’s servers. It may also be transferred to Google LLC. servers in the USA. This occurs regardless of whether Google provides a user account into which you are logged in or whether a user account exists. If you are logged into Google, your data is directly associated with your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles (even if you are not logged in) and evaluates them.

Collection, storage and evaluation take place under Art. 6(1)(f) GDPR on the basis of Google’s legitimate interest in displaying personalised advertising, conducting market research and/or designing Google websites to meet users’ needs. You have the right to object to the creation of these usage profiles; you must contact Google to exercise this right. If you do not agree to your data being transmitted to Google in future when using Google Maps, you can also disable the Google Maps web service entirely by switching off JavaScript in your browser. Google Maps and the map display on this website will then no longer be available.

Where legally required, we have obtained your consent under Art. 6(1)(a) GDPR to the processing described above. You may withdraw your consent at any time with effect for the future. To withdraw your consent, please follow the objection procedure described above.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Google Fonts

To display fonts consistently, our website uses fonts from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google Fonts’).

When you access our website, your browser connects to Google’s servers to load the fonts. This may also involve transmission to Google LLC. servers in the USA. Google thereby receives information that our website has been accessed via your IP address.

Google Fonts is used on the basis of your consent under Art. 6(1)(a) GDPR, which you give through our cookie consent tool. You can withdraw your consent at any time with effect for the future using the cookie consent tool.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.